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How to Troubleshoot Dropped Search Engine Rankings
- By Ross Dunn
- Published 01/15/2008
- Search Engine Optimization
Ross Dunn
Ross Dunn is the CEO of StepForth Placement Inc., a search engine marketing company founded in 1997 and based in Victoria, British Columbia, Canada. StepForth provides cutting-edge search engine optimization services that provide highly successful, targeted results for its clientele. Ross Dunn is a Certified Internet Marketing and Business Strategist (CIMBS) with a background in web design and online marketing. His broad Internet experience in combination with a talented staff has made StepForth a name synonymous with top results.
View all articles by Ross DunnRetrace Your Steps
Write
a list of everything that anyone has done to your site within the past
3 weeks. Now look for anything that could have negatively impacted your
content, site structure, or the reliability of your URLs. Once you
write down the course of events the answer might pop right out at you.
Here are some common situational culprits:
- You
just moved your website to a different hosting provider: did your site
experience much, if any, downtime during the switch over? Quality
hosting companies will allow you to setup your site on their servers
before the switch takes place so that downtime is minimized if not
removed entirely. If a search engine happened to visit your site while
it was down there is a small chance your rankings would be negatively
affected but it will only happen for a short period. Once the search
engine re-indexes your website everything should be back in order.
- The
structure of your site has permanently changed: did you redirect the
traffic from the old URLs to the new URLs using a 301 redirect? If not
then you should. A 301 redirect is a permanent redirect which tells any
visiting search engine to permanently change its index to reflect the
new site structure.
- Contact your hosting company to
check if your server has had any downtime recently. In most cases
search engines will not drop your rankings if they visit your site and
it is offline once; however, if this happens consistently then your
rankings can fail. If your hosting company states that downtime has
occurred then you have at least one possible answer for your ranking
woes. As long as your site is now reliably online and has not been
offline for an extended period (days or weeks) the rankings should
reappear as your site is re-indexed. There may be a notable drop in
rankings but in most cases they will return to pre-incident status.
Check Your Content
Is all of your textual content up to date? It is amazing just how
quickly a website’s rankings can drop when someone accidentally
overwrites optimized pages with older, non-optimized pages. Check the
content and if you find old content just overwrite it with the newer
content and wait for the search engines to come back and re-index your
website; Google and Yahoo are likely to come back within a week or even
a day.
Check Your Server Headers
When
a search engine visits your website it must first respond to any
commands provided by your server. These commands are often identifiable
in the server header. As a result, we like to verify that no
Search Engine Webmaster Tool Resources
If you have not already done so I strongly recommend claiming your website on Yahoo Site Explorer, Google Webmaster Central and Live Search Webmaster Center.
Each of these fine resources provides extremely useful feedback (from
each respective search engine’s perspective) for site owners such as:
- Whether your site is currently banned. If you are, in some cases they will tell you why.
- Notes on any impediments the search engine has experienced when trying to index your website.
- Who is linking to your website.
- Which pages are the most popular on your website.
- Which keywords lead the most traffic to your website.
In addition these free webmaster resources allow you to submit an XML sitemap of your website so that you can ensure no pages are missed when the search engines index your website.
Search Your Site for SPAM
It
is possible that your site has been “lucky” enough not to have been
penalized until now for certain content transgressions. You see, search
engines don’t always catch SPAM right away. In fact, I occasionally
find myself shaking my head in disbelief when I see blatantly spammy
sites appearing in the top 10 search results. Your site may not be
entirely spammy but all it takes is for one transgression to come to
light for a search engine to penalize your search engine rankings. What
SPAM is and how to identify it is an article unto itself so here are
some helpful resources for you to review:
- 15 Shades of SEO SPAM by Jim Hedger (written in 2006 but still applicable)
- Wikipedia’s Definition of SPAM has some great content worth reading as well.
If you haven’t found a reasonable answer after following the instructions above I would recommend either contacting a reputable SEO company for advice or posting your ranking problems publicly on a popular search marketing forum within a resource like Webmaster World. There are a lot of people on forums that can be incredibly helpful and may have an answer for you. But a word to the wise, make sure the person providing advice has a solid reputation. I strongly recommend reviewing a number of their previous posts and Googling them to ensure they have suitable experience to provide advice – unless of course you have a ‘no duh’ moment where their advice makes perfect sense.



