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» How to Optimize for Google - Part 2 of 3

Optimizing for top Google rankings includes a number of factors. In Part 1 of 3 we discussed onsite optimization. In Part 2 we will touch on incoming links as well as using Google Webmaster Tools.


» How to Optimize for Google – Part 1 of 3

In today's online world search engine rankings can make your business succeed, and while rankings in Yahoo and MSN are very valuable, their combined market value is still less than that of Google. This makes achieving top rankings in Google that much more important.

In this three-part series on How to Optimize for Google we will touch on a number of important aspects for top Google rankings including website optimization, links, Google Webmaster tools, and a number of other considerations.

The focus of Part 1 will be with on page website optimization.


» 14 Website Usability Guidelines That Keep them Coming Back for More

Sites that are designed to sell products and/or services must go the extra mile to enhance the visitor's engagement with the website. Shopping cart abandonment (shoppers abandoning their carts before deciding to pay for the "items" they've added to their cart) can result in a significant loss in potential sales. But much of that can be reduced when the shopping process is streamlined and geared for shopper satisfaction.

The selling process--from initial interest to the very last checkout page--must be able to grab shopper's attention and proceed to drive them through to the finalization of the sale. But even after the sell, you must deal with customer service issues in order to keep the sale finalized. Good customer service will bring your purchasers back for another and another and another. Here are fourteen general usability guidelines that will enhance your shoppers overall experience on your site.



» 4 Easy Ways to Dissatisfy Your Visitors

Since creating a website that is "user friendly" is often difficult and time consuming, I thought it would be fun to explore a few ways to create a dissatisfying user experience on your website. Unlike the dozens upon dozens of things that go into creating a website that provides a positive visitor experience, one that creates an atmosphere of trust and is likely to improve conversion rates, creating a dissatisfying experience can be done fairly easily in just a few steps.

In fact, while I'm sure there are just as many things that can derail a visitor on a website, there is no need to implement more than a few.  We have found that any one of the four things listed below will do the trick!



» 10 Ways to Help Your Visitors Trust You

Trust is a key usability issue when it comes to running a successful online business. Most people automatically view web businesses with a bias against them compared to their brick and mortar counterparts. Your ability to convince your visitors that yours is a trustworthy business is one of the key components to getting visitors to convert into customers.

Creating a website that conveys trust can be tricky. There are rarely any answers that are always "right" for every visitor. There are, however, several factors that have universal appeal to the weary shopper.



» The Anatomy of a 12-Month Link Baiting Campaign

Last February, I had a diabolical plan to become a household name in the SEO community. Here I was, a guy who has been in SEO for almost ten years and remained a relative unknown. Sure, I made a few friends here and there and have been slowly building my reputation, but who would of thought 12 months ago that I would be able to snag an interview with one of the biggest names in the SEO. And that's not me interviewing the big name, mind you... that's the big name interviewing me!

(cue tongue in cheek here…) Here we are, nearly twelve months later and I can hardly believe that yes, ladies and gentlemen, I have become a "name". Ok, so maybe I'm not Jennifer Laycock. Or Rand Fishkin. Or Jill Whalen. Or Aaron Wall. Or Andy Beal. Or Brian Clark. Or... OK, you get the point. I have not become that much of a household name, but still I bet many of you hadn't heard of me 12 months ago!

So here, for your reading pleasure, is a historical record of one of the greatest, all time, 12-month-long link baiting campaigns:



» 11 Ways Fill Your Shopper's Cart

Since the "purchase" is the ultimate conversion, it is imperative that you remove as many obstacles from the customer's research-to-buy cycle as possible. Providing your visitors the key ingredients in their shopping experience creates a smooth and worry-free transaction process. The easier it is to shop and buy the more customers will overcome the natural hesitations that many feel before they commit by hitting the final "complete order" button.



» Images are the Natural Evolution of Search

Over the past couple years it has been impossible to avoid the buzz about images and their increasing role in search; such as universal search which is becoming commonplace among the major search engines. But universal search is only the most prevalent news and only the baby-steps of a new format of search that is about to take over the Internet. Do I have your interest piqued? I will now lay the foundation of my statement to hopefully get you as excited as I am about this unstoppable search evolution.


» SEO and Usability: Be That Stallion and Round Up The Herd

As more and more people jump on the SEO and Usability bandwagon and write about it, a few different arguments are presented. In some, one set of skills is more important than the other, or “first”. For others, one can’t live without the other.


» 9 Tips for Creating a Site Map for Visitors and Spiders

Not every site needs a site map, they can certainly be a good idea. Site maps provide a dual purpose: They provide search engine spiders easy access to all of your site pages and they provide site visitors easy access to all of your site pages. The difference is that search engines and visitors access your site map differently and therefore there are different methods that need to be applied to creating site map(s) that are friendly for both engines and search spiders.

Small sites typically don't need a site map so long as all pages are linked in the main navigation. Once you get into main and sub-navigation menu's then site maps are helpful in allowing search engines and visitors to quickly find anything they are looking for within just a couple of clicks. A single site map can be used for both purposes or multiple site maps can be created. Here we'll address creating site maps for spiders and humans separately.



» 15 Ideas to Increase Camping Web Site Usability

The Internet has made searching for and contacting campgrounds easy, with some campgrounds even experimenting with online booking. The Internet experience for web site users wanting to book a campground is similar to booking hotel rooms. Prospective guests are excited and hoping for a pleasant stay. Any information a web site offers to help them make choices and imagine themselves snuggled in sleeping bags increases the likelihood that they’ll call.


» 5 Engaging Ways to Engage Your Audience

How engaged a customer is with your website will determine whether they can be persuaded to buy, comment, download or submit their information for you to follow up on. Customer engagement goes beyond just getting the customer's attention, you must keep their attention. This can be done by providing your visitors near immediate gratification.

To do that you have to first know who your audience is, know what they seek and then also know their purpose for being on your site. Knowing all this then lets you work toward meeting the needs of your target audience. But it also means taking things a step further and building a relationship with them. The ability to build a relationship with your visitors can be crucial to driving them through the persuasion process. Relationship building starts the moment the visitor hits the website.



» Forgotten Fundamentals of SEO - Writing One Page Per Keyword

In this article, I'll show you an easy way to increase your website's traffic levels (and overall success) through a systematic and proven process. And you probably already guessed the technique based on the title of this article. Essentially, you are going to write one page of quality web content for each of your key phrases.


» SEO Step One Of Ten: Keyword Research

There are two times in a site’s life when keyword research is conducted – when researching a site to rank in the organic results on the search engines and when researching keywords for a PPC campaign.  In our article today we’re going to focus on the former and save the research involved with PPC campaigns for step seven in this series.


» 9 Tips for Creating a Site Map for Visitors and Spiders

Not every site needs a site map, they can certainly be a good idea. Site maps provide a dual purpose: They provide search engine spiders easy access to all of your site pages and they provide site visitors easy access to all of your site pages. The difference is that search engines and visitors access your site map differently and therefore there are different methods that need to be applied to creating site map(s) that are friendly for both engines and search spiders.

Small sites typically don't need a site map so long as all pages are linked in the main navigation. Once you get into main and sub-navigation menu's then site maps are helpful in allowing search engines and visitors to quickly find anything they are looking for within just a couple of clicks. A single site map can be used for both purposes or multiple site maps can be created. Here we'll address creating site maps for spiders and humans separately.



» Redirects: Permanent 301 vs. Temporary 302

These days, as more and more companies come to the conclusion that their 1990's built websites with the animated gifs, static backgrounds, and auto-playing midi files have seen their prime, they begin to enter into a world of redesign. While creating these new websites with the sleeker look, and cleaner file structure is a smart move for the future, the risk and complications caused by changing URL’s and the impact this has on search engine rankings is very real.


» 14 Usability Tips for Login and My Account Pages

Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor.

Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary.



» Redirects: Permanent 301 vs. Temporary 302

These days, as more and more companies come to the conclusion that their 1990's built websites with the animated gifs, static backgrounds, and auto-playing midi files have seen their prime, they begin to enter into a world of redesign. While creating these new websites with the sleeker look, and cleaner file structure is a smart move for the future, the risk and complications caused by changing URL’s and the impact this has on search engine rankings is very real.


» The SEO Fool's Errand for the SEO Fool

The other day I received an email from a client noting that some of his Yahoo rankings have slipped as of late. They are still ranking strong on Google as well as MSN and heck, many of their Yahoo rankings are still very strong. But there was, in fact, some slippage and the client was concerned.

Well, first we know that there is more to web marketing than top rankings. In fact rankings are just a small piece of the bigger web marketing pie. I know that and you know that, but for whatever reason, we all still have to deal with clients that refuse to accept that. But that's a story for another post.



» Four Quick Ways to Improve Your HELP and FAQ Pages

Depending on the nature of your site, Help and FAQ's (Frequently Asked Questions) can span a few or many pages. Building up these sections of your site can greatly enhance your visitor's experience with your website. These pages are often sought out by shoppers who are looking for just a bit more information to help them feel confident about their purchase.

Building comprehensive Help and FAQ pages gives your visitors confidence that you're there to provide them the information and help they need to be comfortable purchasing from you. Solidly built pages can often reduce visitor confusion, lessen support call frequency, and create higher conversion rates as more shoppers are satisfied and confident that you can meet their needs.



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